Terms and Conditions for PK Game 365

1. Acceptance of Terms

Welcome to PK Game 365. These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player", "you", "your") and PK Game 365 ("the Platform", "we", "us", "our"). These Terms govern your registration, access and use of the PK Game 365 platform, including all games, features, promotions and payment services.

By clicking "Register", creating an account or making any deposit on PK Game 365, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not register or use the platform.

These Terms should be read alongside the PK Game 365 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform. Where there is any conflict between these documents, the Terms and Conditions take precedence unless otherwise stated.

2. Account Eligibility

To register and play at PK Game 365, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. PK Game 365 is strictly an adults-only platform. We do not knowingly accept registrations from anyone under 18. If it is discovered that a player is underage, their account will be closed immediately and any funds held will be handled in accordance with applicable procedures.
• You must be registering on your own behalf, using your own personal details. Registering on behalf of another person is not permitted.
• You must not be subject to any self-exclusion agreement with PK Game 365 that is currently in effect.
• You must not be accessing the platform from a jurisdiction where doing so is prohibited by local law. It is your responsibility to ensure that using PK Game 365 is lawful in the location from which you are accessing it.
• You must have the legal capacity to enter into this agreement under the laws applicable to you.

PK Game 365 reserves the right to request verification of any of these eligibility criteria at any time. Failure to provide satisfactory verification may result in account suspension pending review.

3. Registration & Accounts

Each person is permitted to hold only one registered account on PK Game 365. Opening multiple accounts, whether under the same or different names, is a serious breach of these Terms and will result in account suspension and forfeiture of any associated balances.

When registering, you are required to provide accurate, complete and up-to-date information. This includes your full legal name, a valid contact number and any other details requested during the registration process. Providing false, misleading or incomplete information is grounds for immediate account closure.

You are responsible for keeping your account credentials — username, password and any linked payment methods — confidential. PK Game 365 will not be held responsible for any loss resulting from unauthorised access to your account that arises from your failure to keep your login details secure. If you suspect that your account has been accessed without your authorisation, contact our support team immediately.

PK Game 365 may require identity verification (KYC) before processing a withdrawal or at any other point deemed necessary. You agree to cooperate fully with any verification requests and to provide supporting documentation within a reasonable timeframe.

4. Deposits

All deposits at PK Game 365 are processed in Pakistani Rupees (PKR). The platform does not accept deposits in foreign currencies, and no currency conversion is applied to your account balance. What you deposit in PKR is what becomes available in your gaming balance.

PK Game 365 currently supports the following deposit methods:

• JazzCash — Pakistan's most widely used mobile wallet, linked to your registered mobile number
• Easypaisa — Telenor's mobile financial services platform, accepted natively on PK Game 365
• Raast — Pakistan's interbank instant payment system for direct bank-to-bank transfers
• Bank Transfer — Standard transfers from any Pakistani bank account
• Debit Cards — Pakistan-issued debit cards linked to a local bank account

Deposits must be made from a payment method registered in your own name. PK Game 365 does not accept deposits from third-party accounts. If a deposit is received from an account not matching the registered player's name, it may be reversed and the account may be suspended pending investigation.

Minimum and maximum deposit limits apply and are displayed during the deposit process. PK Game 365 reserves the right to adjust these limits at any time. Processing times vary by method — JazzCash and Easypaisa deposits are typically reflected in your balance within minutes, while bank transfers may take longer depending on the sending institution.

5. Withdrawals

Withdrawal requests at PK Game 365 are processed in PKR to the same payment method used for your most recent deposit, or to a verified payment method registered in your name. Withdrawals to third-party accounts are strictly prohibited and will not be processed.

Before a withdrawal can be processed, your account must have completed any applicable identity verification steps. PK Game 365 may request copies of your CNIC or other supporting documents to confirm your identity and the ownership of your payment method. This process exists to protect your funds and the integrity of the platform.

Withdrawal requests are typically reviewed and processed within the timeframes displayed on the Withdrawal page. Processing times may be longer during periods of high volume or where additional verification is required. Once a withdrawal has been approved and dispatched by PK Game 365, the time taken for funds to arrive in your JazzCash, Easypaisa, Raast or bank account depends on the receiving institution.

• Withdrawal requests may only be submitted for funds that have cleared all applicable wagering requirements.
• Bonus funds that have not completed wagering requirements are not eligible for withdrawal.
• PK Game 365 reserves the right to carry out enhanced verification checks before processing any withdrawal above certain thresholds.
• Any withdrawal request submitted with incorrect account details is the player's responsibility. PK Game 365 cannot recover funds sent to an incorrectly specified account.

6. Bonuses & Promotions

PK Game 365 offers various bonuses and promotions to registered players from time to time. All bonuses are subject to the specific terms displayed at the time the bonus is offered, as well as the general rules set out in this section.

Unless stated otherwise in the specific promotion terms, the following standard rules apply to all bonuses at PK Game 365:

• Bonuses are available to one account per person, per household and per device. Attempting to claim the same bonus through multiple accounts is a breach of these Terms.
• All bonuses carry a wagering requirement. This means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before any winnings derived from the bonus can be withdrawn as real PKR funds.
• Wagering requirements and the games that contribute towards them are detailed in each individual promotion's terms. Not all games contribute equally — check the promotion page before playing with bonus funds.
• Bonuses have an expiry period. If the wagering requirement is not completed within the stated timeframe, the bonus and any associated winnings will be forfeited.
• PK Game 365 reserves the right to modify, suspend or cancel any promotion at any time. If a promotion is cancelled after you have already opted in, your bonus balance and any wagering progress at the time of cancellation will be reviewed on a case-by-case basis.
• Bonuses related to Cricket seasons, PSL promotions or other sporting events are subject to the same general rules unless the individual promotion states otherwise.

If you prefer to play without bonus conditions, you may opt out of receiving bonuses by contacting the support team before making a deposit. Opting out means you will not be subject to any bonus-related withdrawal restrictions on that deposit.

7. Game Conduct & Fair Play

PK Game 365 is committed to providing a fair gaming environment for all players. All games — including Live Casino tables, Slots, Fish Games and Bingo — operate using certified random number generation or live dealer mechanisms that cannot be manipulated by the platform or by players.

You agree to use the platform solely for personal entertainment. The following conduct standards apply to all players at PK Game 365:

• You must not use any software, bot, script, algorithm or automated system to interact with PK Game 365 games or systems in a way not intended for regular human play.
• You must not exploit technical errors, glitches or vulnerabilities in games or the platform. If you discover a technical issue, you are required to report it to the support team rather than taking advantage of it.
• You must not engage in any form of collusion with other players, whether in Live Casino games or any other multiplayer context on the platform.
• Game decisions made by PK Game 365's systems, including outcomes generated by certified RNG software and decisions made by live dealers, are final. PK Game 365 will not reverse game outcomes except where a verified technical error has clearly affected the result.

PK Game 365 monitors gameplay patterns and reserves the right to investigate any account that shows signs of irregular activity. Where prohibited conduct is confirmed, the account will be suspended and any winnings generated through that conduct may be forfeited.

8. Prohibited Activities

The following activities are strictly prohibited on PK Game 365 and will result in immediate account suspension, forfeiture of balances and may be reported to relevant authorities where appropriate:

• Using PK Game 365 for any form of money laundering, fraud or financial crime.
• Depositing funds that are derived from illegal activity.
• Opening accounts using false identity information or another person's details.
• Attempting to circumvent deposit or withdrawal limits through structured transactions.
• Sharing account credentials with other individuals or allowing third parties to access or operate your account.
• Engaging in any activity designed to artificially generate bonus eligibility or wagering contributions.
• Using VPN, proxy or other tools to circumvent geographical restrictions or to misrepresent your location.
• Harassing, threatening or abusing other players or PK Game 365 staff through any communication channel.

PK Game 365 cooperates with investigations into financial crime and fraud. Any suspected illegal activity involving a PK Game 365 account may be reported to the appropriate authorities. Balances associated with accounts under investigation may be frozen pending resolution.

9. Responsible Gaming

PK Game 365 takes responsible gaming seriously. Gaming on the platform should be an enjoyable leisure activity for adults who are playing within their means and by their own choice. The platform provides tools to help players maintain control of their gaming activity.

The following responsible gaming tools are available to all registered players through the account settings section:

• Deposit Limits: Set a maximum PKR deposit amount per day, per week or per month. Once a limit is set, it takes effect immediately and cannot be increased without a cooling-off period.
• Session Time Reminders: Set notifications to alert you after a specified amount of time spent playing, so you can make an informed decision about whether to continue.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. During a self-exclusion period, you will not be able to log in, deposit or receive promotional communications from PK Game 365.

If you are concerned about your own gaming habits or those of someone close to you, we encourage you to use these tools proactively. You can also contact the PK Game 365 support team for assistance with activating any responsible gaming feature. Full details are available on the Responsible Gaming page.

10. Privacy & Data

PK Game 365 collects and processes personal information in accordance with its Privacy Policy, which forms part of your agreement with the platform. By registering, you consent to the collection and use of your personal data as described in that policy.

Your personal information — including your name, contact details, payment method information and gameplay history — is used to operate your account, process transactions, verify your identity and comply with platform security obligations. PK Game 365 does not sell your personal data to unaffiliated third parties.

All financial transactions on PK Game 365 are processed through secure channels. Your PKR deposit and withdrawal information is protected using industry-standard encryption. For full details on how your data is collected, stored and used, refer to the Privacy Policy.

11. Suspension & Account Closure

PK Game 365 reserves the right to suspend, restrict or close any player account at any time, with or without prior notice, where there are reasonable grounds to believe that:

• The player has breached any part of these Terms and Conditions.
• The account has been involved in fraudulent, deceptive or illegal activity.
• The player has provided false or misleading information during registration or verification.
• Multiple accounts have been opened by the same individual.
• Unusual or suspicious gameplay patterns have been identified that require investigation.
• A self-exclusion request has been received and the account must be deactivated immediately.

Where an account is suspended pending investigation, the PKR balance will be held securely. If the investigation concludes that no breach occurred, the balance will be made available for withdrawal. If a breach is confirmed, the balance may be partially or fully forfeited depending on the nature of the violation.

Players who wish to close their own account voluntarily may do so by contacting the PK Game 365 support team. Any real-money PKR balance remaining at the time of closure (excluding uncleared bonus funds) will be processed for withdrawal to the player's verified payment method.

12. Limitation of Liability

PK Game 365 provides the platform on an "as available" basis and makes no warranties, express or implied, regarding uninterrupted or error-free access. While we make reasonable efforts to maintain platform uptime and game availability, temporary outages, maintenance windows or technical interruptions may occur.

To the maximum extent permitted by applicable law, PK Game 365 shall not be liable for any indirect, incidental, consequential or special losses arising from your use of the platform, including but not limited to loss of winnings due to technical errors outside the platform's reasonable control.

PK Game 365 is not responsible for any telecommunications failures, internet outages or device-level issues that prevent you from accessing the platform or affect your gameplay experience. It is your responsibility to ensure you have a stable connection before engaging in Live Casino or other real-time game formats.

13. Changes to These Terms

PK Game 365 reserves the right to update, modify or replace any part of these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered players in advance — for example, by displaying a notice on the platform or sending a communication to your registered contact details.

Your continued use of PK Game 365 following the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and request account closure before the changes take effect.

The most current version of these Terms will always be accessible at /terms-conditions. We recommend reviewing this page periodically, particularly before making significant deposits or claiming new promotions.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your PK Game 365 account, please reach out to the support team. Our team is familiar with the questions and concerns that Pakistani players typically have and will provide a clear, relevant response.

You can contact PK Game 365 support at: [email protected]

For questions specifically related to responsible gaming tools, deposit limits or self-exclusion, visit the Responsible Gaming page for step-by-step guidance, or contact the support team directly for immediate assistance.